Returns & Exchanges

At King Palm, we stand by the quality of our products and offer a 30-day return window for unused items in their original packaging. We aim to ensure every customer is satisfied with their smoking accessories and natural leaf wraps.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original box, ensuring all seals are intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided shipping label or use your preferred carrier to send the package back to our distribution center.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.