Frequently Asked Questions
Everything you need to know about your King Palm experience.
What makes King Palm wraps different from traditional rolling papers?
King Palm wraps are handcrafted from real Cordia leaves, offering a slow-burning, chemical-free experience. Unlike traditional papers, they contain no tobacco, nicotine, or glues, providing a completely natural way to smoke.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Are your products organic and sustainable?
Yes, our Cordia leaves are sustainably harvested and sun-dried. We use corn husk filters and natural materials to ensure our products are biodegradable and environmentally friendly.
What is your return and refund policy?
We offer a 30-day return policy for unopened and unused products. If you receive a damaged or defective item, please contact our support team within 48 hours of delivery to initiate a replacement or refund.
How should I store my King Palm wraps to keep them fresh?
To maintain optimal freshness and prevent the leaves from drying out, we recommend storing your wraps in a cool, dark place inside their original resealable packaging or a dedicated humidity-controlled container.
Do you offer wholesale opportunities for retailers?
Absolutely. We have a dedicated wholesale program for smoke shops and retail distributors. You can apply through our 'Wholesale' portal on the website to access bulk pricing and exclusive merchant support.